At Isaac Snap, we are committed to delivering photography equipment, cameras, lenses, and accessories to our customers worldwide. This Shipping Policy explains our practices regarding delivery times, costs, and conditions.
Shipping Availability
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We ship orders worldwide.
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Shipping availability may vary depending on the destination and local regulations.
Order Processing
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Orders are processed within 2–4 business days after confirmation.
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You will receive a confirmation email once your order has been processed and shipped.
Delivery Time
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Delivery times vary by country and location. Estimated delivery times are 7–21 business days depending on your region.
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Delays may occur due to customs clearance, weather conditions, or other factors outside our control.
Shipping Costs
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Shipping charges will be calculated and displayed at checkout, if applicable.
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In some cases, promotional offers may provide free shipping.
Cash on Delivery
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We only accept cash on delivery as the payment method.
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Please ensure you have the exact amount available at the time of delivery.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, import taxes, or additional fees.
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These charges are the responsibility of the customer and are not included in our prices.
Order Tracking
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Once your order has shipped, tracking details will be provided (where available).
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Tracking availability may vary depending on the destination and shipping carrier.
Undeliverable Packages
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If an order cannot be delivered due to incorrect information provided by the customer, refusal to pay duties/taxes, or absence at delivery, the customer may be responsible for reshipping costs.
Damaged or Missing Items
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If your order arrives damaged or with missing items, please contact us at [email protected] within 48 hours of receiving the package.
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We will review your claim and arrange for a replacement or resolution.
Contact Us
For any questions regarding shipping, please contact us at:
Email: [email protected]
